Leadership and Domino’s Pizza

Domino is a game of matching ends of dominoes to make lines and angular patterns. The resulting designs are then knocked over, with each domino triggering the next to fall and build a chain effect. In fiction, this effect is referred to as the “domino effect.” This is a powerful tool for advancing the story and can lead to dramatic consequences.

The word domino is derived from the Latin dominus, meaning “lord.” As such, it was used to describe an important person. The name came to be applied to a number of different games, many of which involved matching the ends of two or more dominoes. A domino is a small, rectangular block with two square ends bearing from one to six spots or dots. 28 such dominoes form a complete set. The ends of a domino may be either blank or marked with a value, usually in the form of Arabic numerals. Each spot or pips on a domino has a specific value which must be added together to determine the total value of a tile. A tile with a higher value is considered to be “heavier” than a tile with fewer or no pips.

Some games involve scoring, such as bergen and muggins, where the winner is determined by counting the number of pips on opposing players’ tiles. In other games, blocking is the key strategy, such as Matador, Mexican Train, and chicken foot. Some domino games are educational, teaching kids to recognize numbers and math skills.

A large part of the success of Domino’s is attributed to its leadership structure and listening to customers. David Brandon, Domino’s first CEO, realized that the company had high turnover and was losing customers, so he decided to get to the root of the problem. He put into place new leadership training programs and a system of speaking directly to employees to hear their concerns. When his successor, John Doyle, took over as CEO, he continued this approach and Domino’s has been able to turn around its problems in short order.

Domino’s also has a strong focus on customer service, and they often go out of their way to ensure that they meet the needs of their customers. For example, Domino’s sends their CEO out to work in a busy Domino’s restaurant and also sends them out to see their delivery services in action. This allows them to observe how their employees treat their customers and gives them the opportunity to address any issues they may have. This is a great way for Domino’s to ensure that their customers are happy and satisfied. This is a key aspect of their growth strategy that they plan to continue in the future.